Shipping & Returns
DOMESTIC ORDERS
We offer complimentary shipping on all domestic orders over $75 within the 48 contiguous United States. Express shipping is available for an additional fee. At this time we are unable to offer free shipping on orders to Hawai'i, Alaska, or Puerto Rico. Please note that we cannot ship to PO Boxes or any FPO/APO addresses.
Orders ship between 1-4 business days of the order date. Transit time averages 1-3 days shipping via USPS. Please allow approximately 7-10 days from the time your order is placed to the day it is received.
Domestic Rates
GROUND - FREE ON ALL U.S. ORDERS OVER $75.
$10 SHIPPING FEE ON ORDERS BELOW $75.
EXPRESS - $20
INTERNATIONAL ORDERS
Unfortunately, we do not ship internationally at this time.
We hope that you are satisfied with your twofiftynineny.com purchase. However, in the event that you need to return your unworn items you can request a return online. Please select one of the options above to begin the return request process. Once we have received your request you will receive an email confirming your request that will also include a pre-paid return label.
PLEASE NOTE OUR RETURN POLICY:
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You must make your return within 14 days of the delivery date.
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We will not accept merchandise that has been worn, altered, or washed.
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Merchandise must have all tags attached.
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Final Sale items cannot be returned or exchanged.
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Shipping charges are not refundable.
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Upon receipt of returned goods, TWOFIFTYNINE reserves the right to deny a refund if the merchandise does not meet return policy requirements.
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Online returns are free.
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Please note that, while we want you to be happy with your purchases, an excessive number of returns in a twelve-month period cause us to reject future orders from you.
REFUND PROCESSING TIME
Returns are processed within 7-10 business days of package receipt and can only be issued to your original method of payment. Your banking institution may require additional days to process your refund.
EXCHANGES
We do not offer exchanges at this time. Please return the item you do not want and place a new order on twofiftynineny.com
PRICE ADJUSTMENTS
We are happy to offer price adjustments on full priced items purchased online within seven days from the time you receive the order. Items are only eligible for price adjustments if the exact style, color, and size are in stock at the time of the request.
We are unable to offer price adjustments on sale items or during any special promotion where items are temporarily reduced in price. Once an item is purchased at a discounted price, no price adjustments will be offered should the item be further marked down.
CUSTOMER SERVICE
If you have any questions please email us cs@twofiftynineny.com